Key people are vital to any business… that’s why they are known as key people! 

Things move along smoothly when they are on deck and the business is operating as usual.  

But, what happens if they aren’t available for any reason? 

Often, this can cause disruption and unease in a business. 

Fortunately, there is an easy solution for what you can do when your key person is not at their desk when you’d like them to be! 

What Can You Do If Your Key Person Is Not Available? 

Every business has a key person. That special someone whose expertise, responsibilities, and knowledge are vital to successful day-to-day operations. Whether it’s You, your Bookkeeper, Operations Manager, or another essential team member, their absence can leave a significant gap.  Not just for your business, but your clients businesses too. 

So, what can you do when your key person is unavailable? 

The answer could be as simple as becoming an ICNZB member. As a member of the Institute of Certified NZ Bookkeepers (ICNZB), you have access to a strong professional network that can help you navigate these challenges.  

Here are a few ways that ICNZB membership can support your business when you need it most. 

How ICNZB Can Help When Your Key Person Is Unavailable 

When your key person is away on leave, unwell or simply out of the office, ICNZB can be an invaluable resource. Our network of experienced bookkeepers and financial professionals is vast and it means you never have to struggle alone. 

As an ICNZB member, you can: 

• Connect with other certified or master bookkeepers who can provide temporary or ongoing support. 

• Seek guidance from industry experts who can help troubleshoot issues and maintain continuity. 

• Access resources that allow you to stay compliant and efficient, even in times of disruption. 

Leverage Your Relationships With Other Members 

It can feel lonely and overwhelming when you are trying to figure something out by yourself - especially if that something is financially related! Accounting and payroll are two things that you never want to get wrong.  

Fortunately, being part of ICNZB means you never have to be alone in business.  

Our community of professionals understands the importance of collaboration and support. Whether you need temporary assistance, strategic advice, or simply someone to bounce ideas off, your ICNZB membership gives you access to a network of trusted experts. 

Fostering Collaboration Over Competition 

In business, you always have to be aware of who your competitors are and what they are doing. But, that is not the case with an ICNZB membership! At ICNZB, we believe in collaboration rather than competition.  

Our members support each other by sharing knowledge, referring business, and stepping in when help is needed. This sense of community ensures that when unexpected challenges arise, you have a reliable support system to fall back on. This includes support and advice when your key person is not available for any reason. 

The ICNZB Code of Ethics: A Commitment to Excellence 

One of the things that sets ICNZB apart from other organisations is our Code of Ethics. In order to be part of our organisation, every member has to adhere to this code. More than that, they want to display the high ethics and professionalism that the code embodies.  

Our Code of Ethics ensures that all ICNZB members operate with integrity and accountability. That means, when you seek assistance from another member, you can trust that they will adhere to the highest standards of service. This commitment to ethical practice ensures your business remains in safe hands even when your key person is not available. 

Supporting Your Key Person in Their Daily Work 

While the resources of ICNZB can be a great relief when your key person is absent, they can also be extremely beneficial when business is operating as normal. And of course, one of the best ways to prepare for an unexpected absence is to ensure your key person has the right support and resources in place all the time.  

By collaborating with ICNZB, you can: 

• Ensure your bookkeeper or financial administrator stays up to date with the latest industry standards and compliance requirements. 

• Gain access to professional development opportunities that strengthen your team’s skills and resilience. 

• Encourage networking with other professionals who can step in to assist when needed. 

Next Steps: How to Get Support From ICNZB 

Whether your key person is present or absent, there is immense value in obtaining support from ICNZB. You can have an expert resource to draw on whenever you need, plus you can safeguard your business against unexpected absences and ensure continuity.  

Now is the time to strengthen your connection with ICNZB. Here’s how you can take action: 

• If you’re not yet a member, consider joining ICNZB to access our full range of support services. 

• If you are a member, take advantage of our networking events and online forums to build relationships with other professionals. 

• Connect with fellow ICNZB members to discuss contingency plans and potential collaboration opportunities. 

• Stay engaged with our professional development resources to ensure your key person is well-prepared for any challenge. 

Your business doesn’t have to come to a standstill when a key person is unavailable. By leveraging the power of ICNZB’s network and resources, you can ensure continuity, stability, and peace of mind. 

Ready to strengthen your business? Learn more about ICNZB membership and the support available to you at support@icnzb.org.nz.